HSE Hack: Staying safe against fraudulent calls


As you may have seen in the news, the HSE have recently experienced cyber¬†attacks. Private information stored on the HSE’s servers was hacked and accessed by third parties.

Reports have emerged that people are receiving scam calls from a Dublin number which are claiming to be from a hospital and detailing the patient’s medical history, date of birth and PPS number. The scam calls then ask for the person’s bank details to issue a refund.

In the event that you are contacted by anyone who is claiming to have access to your personal information and is demanding money, read the following advice:

  • If you receive a phone call, hang up and do not engage.¬† If the person tells you that they are ringing from a hospital service, you can phone your hospital afterwards but do not engage with the caller.
  • Do not reply to emails, texts, or social media messages requesting information or bank details from you.
  • Contact the Gardai if you have been the victim of a cyberattack.
  • Never disclose your private information in a text, call, email or social media request.

For more advice on fraudulent crimes, check out: https://www.garda.ie/en/crime/fraud/